Terms of Use

These terms of service (“Terms” or “Agreement”) constitute binding terms between you and iCronPay (“Service Provider,” “we,” “our,” or “iCronPay”), which operate the services, including any content or information provided as part of this website or related services, as described below, and individuals or entities (“Contracting Party,” “User,” “Merchant,” “you,” or “your”) using such services (each a “Party,” collectively the “Parties”).

By accessing, registering for, or using our services, you agree to comply with and be legally bound by these Terms.

1. Provision of Services

iCronPay (“we,” “us,” “the Company”) provides the Contracting Party (“you,” “Merchant,” “Customer”) with access to a web-based platform that enables the Contracting Party to accept virtual currency assets as payment for goods and services it provides, and these Terms are established to describe the terms governing the use of the platform.

The Contracting Party is a legally existing business entity and/or incorporated company that has been providing goods and services to its customers and seeks to settle the virtual currency assets it receives in fiat currency (or virtual assets, if applicable).

After creating an account, undergoing appropriate due diligence, and formally registering at least one fiat currency settlement location, the Contracting Party will be able to receive virtual assets from its customers and convert these virtual assets into fiat currency (or other virtual assets, as applicable).

The Contracting Party authorizes us to receive, temporarily hold, exchange, and pay virtual assets on their behalf, deduct applicable fees, and undertake any and all actions we deem necessary to provide the services to you and comply with any applicable laws and these general terms.

Any payments made by the Contracting Party’s customers to us shall be deemed similar to payments/donations made directly to the Contracting Party. We will exclusively collect virtual assets into your account on your behalf. The Contracting Party remains the owner of the virtual assets we hold for you and on your behalf.

The Contracting Party instructs iCronPay to use iCronPay’s software and application programming interface (API) to convert the payment of the purchase price into virtual assets on behalf of the Contracting Party.

The Contracting Party instructs iCronPay to engage one or more third-party providers to convert the virtual assets into fiat currency (or other virtual assets, as applicable). These third-party providers shall also accept the fiat currency amounts (or virtual assets, as applicable) on behalf of the Contracting Party into their accounts.

iCronPay will charge a fee, which is a percentage of the total amount of each transaction carried out within the platform, deducted from the amount transferred in fiat currency to the Contracting Party.

The Contracting Party is responsible for any obligations regarding customer due diligence and the source of funds and related procurements as per its jurisdictional requirements. While iCronPay does perform additional screening below certain thresholds, such due diligence is for its internal risk management purposes only and is not intended to ensure compliance with any rules and regulations that any Merchant might be obligated to follow.

The Contracting Party may issue refunds to its customers through the iCronPay software. However, regarding payments made to the Contracting Party in virtual assets, any legal disputes arise solely between the Contracting Party and its customers. We are not a party to the relationship between the Contracting Party and its customers who use virtual assets for payments. We do not accept any inquiries, correspondence, requests, and/or complaints, nor do we assume responsibility regarding the quality, legality, safety, delivery, or any other aspects related to your services, products, events, and/or payments and/or donations related to the relationship between the Contracting Party and its customers. Any disputes between the Contracting Party and its customers shall be resolved solely between them.

Without prejudice to our interests, iCronPay shall not control, monitor, evaluate, authorize, and/or supervise the activities of the Contracting Party and their own customer purchases. The foregoing does not prevent us at any time from investigating, suspending, limiting, or terminating the provision of services to the Contracting Party and the right to refuse to complete, block, or reverse transactions initiated by the Contracting Party’s customers, if we have reason to believe it violates these terms or there is otherwise a potential risk to us, our Contracting Parties, or the public’s legitimate interests.

2. Customer Registration

To use our services, the Contracting Party must register on our platform.

Upon registration and during the onboarding registration process on the platform, the Contracting Party will need to provide any and all information about their business or any other type of information that iCronPay requires.

To verify the identity of the Contracting Party, assess business risk, and comply with applicable laws and regulations, we will ask for any and all necessary documents to register on our platform. We may also obtain information from third parties and identity verification services.

We reserve the right to refuse any account registration for any reason, including but not limited to the lack of information or conclusions drawn from the analysis of any specific information, or to later close any account at our sole discretion, including but not limited to if the provided information is untrue, inaccurate, incomplete, or if we suspect a breach of these terms.

The Contracting Party will then be required to expressly agree to be bound by these terms and conditions.

By creating an account and/or simply using iCronPay’s platform and website, you agree that you have read, understood, and accepted all these Terms contained in this Agreement.

3. Service Limitations and Restrictions

If the Contracting Party is located in any of the following non-service jurisdictions, they may not open an account and use iCronPay cryptocurrency services. iCronPay may also enforce access restrictions based on inferred geographical location, which may include general information about its services.

If the Contracting Party’s business activities fall under one or more restricted activity sectors, that Contracting Party will not be allowed to open an account and use iCronPay cryptocurrency services.

Should the Contracting Party offer services to customers or otherwise conduct business in any of the following jurisdictions, they may not open an account and use iCronPay cryptocurrency services. iCronPay may also enforce access restrictions based on inferred geographical location, which may include general information about its services.

iCronPay grants the Contracting Party a limited, non-exclusive, non-transferable license to access and use the iCronPay website and related content, materials, and information (collectively “Content”) according to these terms, solely for approved purposes as permitted by iCronPay from time to time. Any other use of the iCronPay website or Content is specifically prohibited, and all other rights, title, and interest in and to the iCronPay website or Content are reserved exclusively by iCronPay.

The Contracting Party may use the services solely for its own business purposes.

The rights of the Contracting Party to benefit from the services do not:

Use the services in a way that damages iCronPay or its affiliates, agents, or branches, or any other users of the services;

Engage in or assist any illegal activities;

Damage, disable, overload or impair the services (or any connected networks), or interfere with anyone’s use of the services;

Redistribute the services or any part thereof unless otherwise contracted;

Use any unauthorized automated processes or services to access and/or use the services;

Modify or reroute, or attempt to modify or reroute the services or bypass any technical limitations of the services;

Copy, cut and paste, email, copy, publish, distribute, redistribute, broadcast, transmit, modify, adapt, edit, summarize, create derivative works, store, archive, publicly display, sell or commercially exploit any part of the services in any manner.

Observe, study, or test the functioning of the underlying software (or any part thereof) used to provide the services.

The Contracting Party may only use the services for lawful transactions with its customers and is solely responsible for its relationships with its customers.

The Contracting Party is fully responsible for the nature and quality of the products or services it provides.

The Contracting Party will provide details of the account to which the payment will be sent. The Contracting Party must be absolutely certain that the bank account or address is correctly entered. Missing a single digit may mean that payment will be sent to another account. iCronPay is not responsible for any losses, damages, costs, expenses, or similar issues resulting from the errors, mistakes, or failures of the Contracting Party’s customers.

Unless the document permits or iCronPay expressly agrees in writing, the Contracting Party is not allowed to build or mirror any part of the services.

iCronPay reserves the right to monitor the use of all users (through audits or otherwise) during the term of this agreement to ensure compliance with these terms. Any audit may be conducted by iCronPay or by a third party authorized by iCronPay. If any audit reveals that any password has been provided to non-platform users, iCronPay has the right to immediately disable any such password and promptly inform the Contracting Party of such findings and circumstances.

If any Contracting Party uses the services without authorization, iCronPay reserves the right to deny the Contracting Party or its users access to the services by blocking the IP address of the Contracting Party or its users without any prior notice. If iCronPay suspects or knows that the Contracting Party is or has been using the services for unauthorized, fraudulent, or illegal purposes, iCronPay may share relevant information related to such activities with the competent authorities, regulatory bodies, or law enforcement officers based on its legal obligations. This information may include details about the Contracting Party, its account, users, and transactions made through the use of the services.

The Contracting Party must use the services legally and comply with all applicable laws, rules, and regulations governing its use of the services and transactions.

The Contracting Party shall not use the services to benefit anyone from engaging in any activities that violate any of these terms or applicable laws and/or regulations.

If these terms or the services are terminated for any reason, you acknowledge and agree to continue being bound by these terms. Thereafter, you must immediately cease using the services, and any licenses granted to you to use the services will be terminated immediately.

4. Warranty and Representations

Use of the services is subject to Estonian laws and regulations on the prevention of money laundering and terrorist financing. The Contracting Party agrees and acknowledges that the use of the services will comply with such laws and regulations as summarized in our Anti-Money Laundering Policy.

iCronPay warrants to the Contracting Party that:

It has the right, power, and authority to enter into these terms, grant the rights contemplated herein, and provide the services to the Contracting Party; and

The services will be provided with reasonable care and skill.

iCronPay does not warrant or represent that the services will be error-free or uninterrupted.

The warranties in these terms are subject to the Contracting Party notifying iCronPay as soon as possible after becoming aware of any breach of each warranty. On giving such notice of breach to iCronPay, the Contracting Party shall use reasonable efforts to provide iCronPay with written information, details, and assistance as iCronPay may reasonably request.

iCronPay shall not be liable under these terms nor be required to remedy any problem arising from or caused by the Contracting Party’s use of the services other than as directed by iCronPay.

Unless expressly stated in these terms and subject to these terms, all warranties and conditions, whether statutorily or otherwise implied or expressed, are excluded to the extent permissible by law.

The Contracting Party acknowledges and agrees that:

The Contracting Party is responsible for ensuring that the facilities and functions of the services meet their requirements, and that the services will not cause any error or disruption to the Contracting Party’s software or systems;

iCronPay may permit third-party provider applications to access the Contracting Party’s data and authorized customer data as required for the interoperability of such third-party applications, and such access and use of the Contracting Party’s data and authorized customer data shall be subject to the Privacy Policy and such third-party applications used with the services;

iCronPay only provides software-as-a-service, which may never be entirely free of defects, errors, and bugs;

iCronPay shall not be liable for any delays, failures, or any other losses or damages resulting from the Contracting Party’s access and use of the services through third-party applications;

iCronPay shall not be liable for any delays, failures, or any other losses or damages caused by errors on the part of the Contracting Party or its customers;

iCronPay is not liable for concepts, behavior, and/or content provided or performed by third parties and has no liability or obligation in respect of such content.

The Contracting Party represents and warrants to iCronPay that:

It is eligible to register and use the services and has the authority, capacity, and ability to enter into and fulfill these terms and grant the rights and authorizations defined herein;

Its use of the services will not involve any restricted sectors or activities;

The name identified during registration is the correct name or trading name it uses to sell products and services;

It is solely responsible for obtaining any necessary information and qualifications of its customers;

It will fulfill all obligations to each of its customers and resolve any disputes or complaints directly with its customers;

It should and will ensure compliance with all applicable laws and regulations, and all transactions initiated by its customers will comply with all applicable laws, rules, and regulations, including any tax laws and regulations applicable to its business;

It is solely responsible for any tax obligations arising from the conversion of virtual asset funds it receives;

The Contracting Party will accurately describe the use of personal information and the use of services in accordance with the Privacy Policy and applicable laws;

It will not use the services for any fraudulent activity directly or indirectly, nor will it interfere in any way with the use of the services;

It will maintain confidentiality and will not share any passwords or access details it provides for ease of use of the services with any third party unless provided for within these terms and conditions;

It will not introduce, nor will it seek, that its own customers introduce anything that may infect or cause damage to the services or iCronPay systems or otherwise disrupt the provision of services;

It will implement a provision in agreements concluded with its customers stipulating that refunds may be issued to customers in a different currency than that used to execute the initial payment and that the customers must participate in the KYC procedures executed within applicable legal and regulatory provisions to obtain such a refund;

The Contracting Party and its customers are not subject to any sanctions or otherwise designated and/or included on any prohibited or restricted party lists, nor owned or controlled by such parties including but not limited to those maintained by the United Nations Security Council, the U.S. government (e.g., the U.S. Treasury Department’s Specially Designated Nationals List and Foreign Sanctions Evaders List and the U.S. Commerce Department’s Entity List), the European Union or its Member States, or other applicable government authorities.

5. Billing
5.1 General Provisions

An invoice is created when the Contracting Party requests payment from its customer (“Contracting Party’s Customer”) for goods or services. The invoice has a due date defined when created, which determines the time window for accepting payments. The Contracting Party and the Contracting Party’s Customer can cancel the invoice at any time and make it unpayable.

The due date is set based on the payment configuration. The default values for invoices created through e-commerce integration or the iCronPay crypto platform can be found at this link. For invoices created through the iCronPay crypto platform, the due date can be configured by the Contracting Party.

The Contracting Party’s Customer can create and cancel as many payment attempts as necessary to complete the purchase of goods or services before the invoice expires or is canceled. For a payment to be considered valid, it must be completed before the invoice expires or is canceled.

If the invoice is canceled or expires, any pending payment will also be closed, making it impossible to pay for goods and services.

5.2 Payments and Transactions

Payment is defined by the amount, currency, network, and exchange rate due date. The payable amount is calculated based on exchange rates provided by our exchange suppliers, which may include an additional spread depending on the type of crypto asset, currency pair, volatility, liquidity, and the transaction amount.

Payments are considered open upon creation and expire when the exchange rate is no longer valid. If the exchange rate expires, the Contracting Party’s Customer can create a new payment unless the invoice has been closed or canceled. The effective period for the exchange rate can be found at this link.

For a payment to be effective and participate in the payment, the blockchain transaction must be confirmed and finalized within the effective period of the exchange rate, in the defined currency, and on the specific network.

The payment is marked complete when an amount sent via one or more effective transactions is sufficient to complete the payment and sent before the exchange rate expires. Suppose the invoice expires, is canceled, or the payment is canceled; in that case, the payment will be marked incomplete.

Underpayment occurs when the Contracting Party’s Customer sends less than the full amount required to mark the invoice as paid. Since the invoice is not fully paid or completed, the funds are not sent to the Contracting Party. The Contracting Party’s Customer can create more transactions to complete the payment or request a refund according to the refund policy described in Section 6.4 below.

Overpayment occurs when the Contracting Party’s Customer sends more than the full amount required to mark the invoice as paid. When the payment is confirmed, the funding will be transferred to the Contracting Party. In this case, the Contracting Party’s Customer can request a refund of the excess amount according to the refund policy described in Section 6.4 below.

Expired payment occurs when a payment is detected after the invoice or payment expiration date. iCronPay will continue to monitor the address currency and payment chain for 6 months. During this period, each confirmed transaction can be refunded individually according to the refund policy described in Section 6.4 below.

Payment cancelation occurs when the Contracting Party’s Customer cancels the payment or the invoice expires or is canceled while processing. Sent and confirmed amounts can be refunded individually according to the refund policy mentioned in Section 6.4 below.

5.3 Failed Payments

Payment failure refers to instances where the payment transactions fail due to reasons beyond the exceptions outlined in Section 5.2. Generally, these are caused by invalid or rejected transactions.


6. Refund Terms

6.1 General Provisions

To request a refund, the Contracting Party’s customer must contact the Contracting Party directly in accordance with the contract terms stipulated in the agreement or terms accepted by both parties.

The information provided regarding the purchase issue must be truthful and reliable. False and inaccurate information may render the refund ineligible. Refunds cannot be processed if the Contracting Party cannot correctly identify the customer or the transaction.

The Contracting Party’s customer is responsible for keeping records of all communications. This includes blogs, emails, tracking numbers, delivery confirmations, prior refund proofs, and replacement receipts. When the buyer submits these documents, they must be clearly legible. If necessary, the Contracting Party’s customer should use bold text to highlight relevant information. iCronPay recommends providing clear and accurate evidence to the Contracting Party. Any illegible text or data submitted will be considered incomplete and unacceptable for review.

The Contracting Party’s customer should be able to collaborate in a timely manner with the Contracting Party and iCronPay.

iCronPay may facilitate the refund on behalf of the Contracting Party. The Contracting Party may decide to refund part or all of the initial purchase.

Once the Contracting Party initiates a refund, the appropriate amount will be sent through the iCronPay platform.

The Contracting Party’s customer will provide the address to which the refund will be sent. The Contracting Party’s customer must be absolutely certain that their address is entered correctly. Missing a single digit may result in the refund being sent to another address. Since transactions are irreversible, it is crucial to double-check all details. iCronPay is not responsible for any losses, damages, costs, expenses, or similar issues resulting from errors, mistakes, or failures of the Contracting Party’s customer.

The refund process can only begin once the detected payment transaction has been confirmed.

iCronPay will be responsible for executing any refunds resulting from incomplete transactions, as mentioned in the Payment Exceptions in Section 5.2 above.

6.2 Contracting Party Refund Policy

iCronPay is not responsible for the Contracting Party’s refund policy. We recommend that the Contracting Party provides clear refund policies to their customers (e.g., exceptions, advisories, specific terms).

Refunds are available within 3 months from the conclusion of the payment.

If the Contracting Party’s current cumulative balance is not higher than the refund amount at the time of issuance, the refund cannot be processed.

The minimum refund amount corresponds to the minimum possible amount in fiat currency. This amount is defined based on the currency and network selected by the Contracting Party’s customer for payment. You can check the minimum refund limit here.

The refund amount will be defined in the Contracting Party’s store currency (or display currency) and sent in cryptocurrency based on the defined exchange rate at the time of the refund.

iCronPay is exempt from the obligation to refund transactions due to mistakes related to the use of incorrect tokens or return the transaction fees for such transactions directly on the Lightning Network.

iCronPay can also be exempt from refunding transactions sent to addresses unrelated to the payment attempts created for each invoice.

If the refund is approved, iCronPay will send an email notification to the Contracting Party’s customer explaining the refund process and asking for an address to which the refund can be sent.

Once the refund is completed, iCronPay will send an email notification to the Contracting Party’s customer confirming the refund.

6.3 Recommended Resolution

For complete payments, here are several ways to resolve issues:

Decide on an amicable solution. This is always the preferred option for both parties. The Contracting Party’s customer should resolve issues directly with the Contracting Party per the return/refund policy. The Contracting Party’s customer is responsible for keeping track of deadlines set by the Contracting Party. The Contracting Party may require the Contracting Party’s customer to take certain actions. Failure to meet the merchant’s conditions may result in the customer not receiving a refund.

Opt for special refunds. The Contracting Party can choose to appeal for different types of refunds, such as undocumented refunds.

6.4 Refund Amount

When considering a refund, iCronPay will calculate the amount to be refunded and compare it to the minimum refund threshold for currency and payment chain. You can check the minimum refund limit here.

For refunds, iCronPay will send an email notification to the Contracting Party’s customer explaining the refund process and requesting an address to which iCronPay can send the refund.

During the effective period of the payment, all sent amounts (transactions) are accumulated. After the payment is completed, the total received amount will be compared and confirmed against the minimum refund threshold mentioned in Section 1 above.

If there is an overpayment, the refund amount is calculated based on the difference between the received amount and the expected amount.

In the case of underpayment, the refund amount is the total amount sent by the transaction. If the transaction is delayed, the refund amount is equivalent to the amount received for that transaction.

In any case, the confirmed amount must comply with the refund threshold mentioned in Section 1 above.

iCronPay is exempt from refunding directly on the Lightning Network and from returning the transaction fees of such transactions.

Once the refund is completed, iCronPay will send an email notification to the Contracting Party’s customer confirming the refund.

6.5 Pending Refund Due to Negative Balance

If issuing a refund to the Contracting Party’s customer results in a negative balance, the refund will be pending until the Contracting Party’s balance is reconciled, and the refund amount is made available. However, we reserve the right to allow the Contracting Party to have a temporary negative balance under certain pre-approved conditions. This allowance can only be provided on a case-by-case basis and only after explicit approval considering the Contracting Party’s past settlement records and good standing. Even in such special cases, a negative balance below -500 EUR is never allowed.

7. Suspension of Access

iCronPay may suspend access to the services for the Contracting Party and its customers in the following cases:

iCronPay suspects any abuse of services or breach of these terms or documentation; or

The Contracting Party fails to pay any amounts due to iCronPay before the payment due date.

iCronPay will notify the Contracting Party or affected users as soon as possible after the suspension of services.

If the suspension is due to suspected abuse of services or breach of these terms, iCronPay will take measures to investigate the issue and may, at its discretion, restore or permanently suspend access. If iCronPay deems it appropriate to permanently suspend access for all customers of the Contracting Party, it will notify the Contracting Party in writing, and these terms shall terminate immediately upon receipt of such notice.

For suspension under item b), access to the services will be restored immediately upon iCronPay’s receipt of full payment and settlement of funds.

The subscription fee must be paid during any suspension period, even if the Contracting Party and/or its customers cannot access the services.

iCronPay reserves the right to suspend use of the services for any reason related to service security or protection of user interests or suspected abuse, unauthorized, or fraudulent use, but this does not necessarily mean termination of this agreement.

iCronPay shall immediately notify the Contracting Party and its customers in writing directly or through the Contracting Party, either via SMS, email, or mail, and where possible, will give advanced notice of its intention to suspend access to services and the basis for its decision.

8. Security

To access iCronPay crypto services, the Contracting Party will need to create or provide security details, including a password. The Contracting Party is responsible for ensuring the security of their electronic devices used to access iCronPay crypto services and maintaining adequate security and control over any and all security details used to access iCronPay crypto services.

The Contracting Party must make every effort to prevent unauthorized use of our services, their account, or any documents. If the Contracting Party becomes aware of any security details being disclosed or any fraud or attempted fraud or other security incidents (including cybersecurity attacks) affecting them and/or iCronPay (collectively “Security Breaches”), the Contracting Party must notify iCronPay as soon as possible via email and continue to provide accurate and up-to-date information during the Security Breach period.

The Contracting Party must take any measures reasonably required by iCronPay to mitigate, manage, or report any Security Breaches. Failure to provide timely Security Breach notification may be considered when determining the appropriate resolution of the issue.

We assume no responsibility and will not remain liable to you for any acts and/or omissions that may lead to Security Breaches at third-party service providers or exchanges connected to the interface. These acts or omissions should include handling any information or personal data belonging to you. The user assures that the company will not be held liable for any acts and/or omissions leading third-party service providers to make any assurances to the company based on any contractual agreements between the parties. The company shall not be liable for any losses or damages suffered by the user due to any such Security Breaches or other forms of operational or technical failures that may fall under the responsibility of third-party service providers and/or exchanges.

9. Customer Due Diligence and Anti-Money Laundering Procedures

To use our services, the Contracting Party must undergo a mandatory due diligence process known as “Know Your Business” (hereinafter “KYB”). To comply with relevant Anti-Money Laundering (hereinafter “AML”) and Combatting the Financing of Terrorism (hereinafter “CFT”) regulatory requirements, the company may require additional information, documents, and customer data to verify the merchant’s identity, nature of business, and assess their prospective business risk.

The company may use external third-party service providers to conduct KYB and AML-CFT checks to fulfill its statutory obligations and process customer data. The customer should not hold the company liable for any losses or damages resulting from any data loss, malpractice, or any other acts or omissions of third-party service providers.

Every merchant must undergo at least one KYB process. The information, business data, and/or documents list requested by the company to fulfill the KYB process may be amended based on any new regulatory requirements applicable to the company. The company reserves the right to request additional information, data, or documents from merchants at its discretion.

Merchants will also undergo suitability processes to ensure their business profile is appropriately suited to use the services provided by the company. The company may also analyze merchant interactions to identify suspicions of money laundering and terrorist financing activities.

The company may impose restrictions on services provided to the user based on suitability processes experienced by the user. The company shall not bear any responsibility for any losses or damages resulting from restrictions imposed on services provided to the user. Based on the suitability process, considering service usage, the amount received, or other factors, more information or documentation may be required. If you do not provide accurate, complete, and satisfactory information, business data, or documents to us, the company reserves the right to reject your merchant account registration and/or later close your user account.

You must provide all documents, information, and business data to the company accurately and timely. You agree that delays in providing documents and/or information may delay the approval of your merchant account registration.

Providing false, forged, altered, or fraudulent documents intended to deceive and conceal information will be considered fraudulent and treated as such.

10. Force Majeure

No Party shall be liable or deemed to be in breach of these terms for any delay or failure to perform under these terms resulting from any event beyond the reasonable control of that Party.

A Party aware of any event of force majeure causing or likely to cause any failure or delay in performing any obligations under these terms must:

Promptly notify the other Party;

Inform the other Party of the anticipated duration of such failure or delay.

If such an event lasts for more than 3 months, either Party may terminate these terms by giving written notice to the other Party.


11. Indemnification

The contracting party will indemnify, defend, and hold harmless iCronPay and its affiliates (as well as their respective employees, directors, agents, and representatives) from any and all claims, costs, litigation, actions, or demands and any damages related to them, arising out of losses, damages, liabilities, judgments, tax assessments, fines, interest, and fees (including but not limited to reasonable attorney’s fees) stemming from any claims, lawsuits, audits, investigations, inquiries, or other proceedings brought by any individual or entity due to or related to:

Any actual or alleged breach of representations, warranties, or obligations set forth in these terms by the contracting party, including but not limited to any actions violating iCronPay’s policies or rules;

Any actual or alleged infringement, misappropriation, or violation of any third party’s rights or applicable law by the contracting party’s trademarks related to the services or use of the services on the contracting party’s website or application;

The contracting party or its customers’ use of the services.

12. Compensation

The contracting party owes iCronPay a subscription fee for using the services stipulated in the contract.

The amount released to the contracting party will be determined according to the appropriate market rate.

The contracting party accepts that iCronPay will deduct the subscription fee before releasing fiat currency to the contracting party.

iCronPay reserves the right to review and subsequently increase the subscription fee at any time, but not more than once every 12 months.

13. Use of Data

iCronPay will not request any information that is unnecessary for using our services or complying with our obligations under applicable law.

You understand that using our services signifies your consent to the collection, use, and disclosure of your personally identifiable information and aggregated data as described in our privacy policy.

You acknowledge that we may process personal data related to you, as well as personal data related to your entity, employees, or other colleagues that you have provided or will provide to us in connection with these terms or our services.

Therefore, you represent and warrant that:

Any personal data concerning individuals other than yourself that you disclose to us have been or will be disclosed in accordance with all applicable data protection and data privacy laws and that the data are accurate, up-to-date, and relevant when disclosed;

You have read and understood our privacy policy, which may be amended from time to time and is a part of these terms.

To use the services, you must register an account. When you open an account, we may ask for contact information such as your name, phone number, and email address. We may need information about your business and to gather information from you to help verify your identity and assess risk. iCronPay may employ third parties to assist in providing aspects of our services to you. We may need to review your eligibility to use the services according to their own verification procedures.

You hereby authorize iCronPay to share data and other relevant account information with service providers (e.g., payment providers) to facilitate the provision of the services. Additionally, whenever you choose different currencies, iCronPay may need to share data with different service providers.

The company collects personal data from the merchant’s customers. Specifically, the following information is collected: legal name, tax residency address, location, email address, ID number, and tax number. For this purpose, the information sources might include the merchant-provided IP address, billing and shipping addresses, and details provided by the merchant’s customers via the platform. This data may also be shared with merchants for customer support and/or compliance with legal obligations.

14. Cookies and Tracking Technologies

As specified in our Privacy Policy, we use cookies and similar tracking technologies to track activity on our services and to customize our services and content; measure the effectiveness of promotions and facilitate security. They enable websites and other services to remember your actions and preferences over a period, so you don’t have to re-enter them each time you visit any service. The tracking technologies we use include beacons, tags, and scripts to collect and track information and improve and analyze our services. Enabling these cookies is essential for the proper functioning of the websites and other services, as it will provide you with a better browsing experience. You can delete or control these cookies; however, this may impair certain functions of our services.

We may use the following cookies:

Session Cookies. We use Session Cookies to operate our services. We collect session data because it helps us manage our services, track relevant information, and compile statistics related to visitor traffic. We may use your IP address to help diagnose server problems. Therefore, these cookies are necessary to enhance the performance and functionality of our website.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Third-party Persistent Cookies provided by Google Analytics. Google Analytics uses cookies to collect statistical information. These help us measure how users interact with our services by gathering information about clicks, time spent on pages, how often users visit a page, the browsers used by website visitors, and more. Statistical and analytical data are very useful tools that help us deliver better and more attractive products to our users and make our business forecasts more accurate. Cookies set by Google Analytics can only be used by Google, and this cookie will identify you as a unique user on the website. For more information, please visit the Terms of Service and Privacy Policy. When you return to our website, you can choose to prevent Google Analytics from recognizing you by disabling cookies in your browser.

We use Hotjar to better understand user needs and optimize the service and experience. Hotjar is a technology service that helps us better understand the user experience (e.g., how much time they spend on which pages, which links they choose to click, what users like and dislike, etc.), enabling us to build and maintain our services with user feedback in mind. Hotjar uses cookies and other technologies to collect data on user behavior and their devices. This includes device IP addresses (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any data collected on our behalf.

We use Segment to monitor our service performance and enhance your experience; to understand user behaviors to provide more relevant experiences for you; to personalize advertising and measure its effectiveness; and to ensure that our services work as intended.

15. Termination of Account

Either party has the right to terminate these terms at any time with 60 (sixty) days written notice to the other party; however, such termination will not impair or affect any accrued rights or due payments.

Without prejudice to these terms and any rights or remedies under applicable law, a party may terminate these terms by written notice if iCronPay breaches any obligations set out in these terms, particularly if iCronPay fails to pay any due amounts to the party under these terms within the specified period, or if iCronPay fails to settle its debts within 10 (ten) days from the date of notification.

If the party fails to fulfill or comply with the obligations set forth in these terms, iCronPay may terminate these terms by sending written notice.

16. Limitation of Liability

To the extent not prohibited by law, iCronPay shall not be liable for any type of direct or indirect damages arising out of or in any way related to your use or inability to use the services, including but not limited to alleged damages due to compromised, lost, or disclosed login credentials or funds, loss or inability to restore access to your account, errors, omissions, interruptions, delays, defects, and/or inaccuracies in transaction transmissions, or any failure of messages to be sent or received in their intended form or by their intended recipient, or reduction in the value of Ether, any other digital tokens, or virtual assets. In any case, iCronPay shall not be liable for any loss of profit or any special, incidental, indirect, intangible, or consequential damages arising out of or related to the authorized or unauthorized use of the services, even if an authorized representative of iCronPay has been advised of or knew or should have known of the possibility of such damages. In any case, iCronPay shall not be responsible for any damages resulting from third-party software, products, services, and/or information provided through the platform or accessed through the website.

17. No Relationship with Contracting Party’s Customers

The contracting party unequivocally, irrevocably, and expressly agrees that under no circumstances shall iCronPay have any obligations to merchant customers, or any obligations related to merchant customers, other than those mentioned in these terms, and that there is no contract or any other type of relationship with the merchant customers. More specifically, but without limitation, the contracting party unequivocally, irrevocably, and expressly accepts that iCronPay has no obligation or right to perform any onboarding processes related to the contracting party’s customers, as such processes are solely the responsibility of the contracting party itself.

18. Entire Agreement

Both parties agree that these terms and any agreements referenced and incorporated within them constitute the entire agreement between the parties and supersede any previous agreements, understandings, and arrangements, whether written or oral, regarding the subject matter hereof.

Each party acknowledges that it has not relied on any representations or warranties in these terms or any agreements referenced herein, and no remedies shall be available for any representations or warranties not expressly set out in these terms or referenced agreements. Neither party shall claim for any innocent or negligent misrepresentation based on any statements within these terms.

19. Severability

Each provision of these terms is severable and independent of the others. If any provision (or part of a provision) of these terms is or becomes illegal, invalid, or unenforceable under any applicable law but would be legal, valid, and enforceable if a certain part were deleted or modified (or the duration of the term is reduced), such provision shall apply after making the necessary deletion or modification to make it legal, valid, and enforceable.

Without limiting the foregoing, in such a situation, the parties will immediately and in good faith seek to negotiate an alternative provision that reflects the original intent of these terms.

If any part or provision of these terms is deemed invalid by a court of competent jurisdiction, governmental, or administrative body, the remaining provisions shall remain valid. The parties shall strive to negotiate an alternative provision that best reflects the original economic intent while being enforceable and shall execute all relevant agreements and documents. The same applies if these terms contain any gaps or omissions.

20. Accuracy

The iCronPay cryptocurrency website (including but not limited to its content) may not always be entirely accurate, complete, or current and may contain technical inaccuracies or typographical errors.

To continue providing as complete and accurate information as possible, within the limits permitted by applicable law, information may be changed or updated from time to time without notice, including but not limited to information regarding iCronPay policies, products, and services.

The contracting party should verify all information before relying on it, and all decisions based on such information found on the iCronPay website are made solely at their own risk. iCronPay bears no liability for such decisions.

For convenience, links to third-party materials (including but not limited to websites) may be provided but are not under iCronPay’s control.

The contracting party explicitly acknowledges and agrees that the risk of using iCronPay’s cryptocurrency services lies with the contracting party and that the responsibility for satisfactory quality, performance, accuracy, and effort rests with the contracting party. This platform is provided on an “as is” and “as available” basis without any express, implied, or statutory representations or warranties. To the maximum extent permitted by applicable law, iCronPay explicitly disclaims any express or implied warranties, including but not limited to those of title, merchantability, fitness for a particular purpose, and/or non-infringement. iCronPay does not guarantee or warrant that access to services or any materials contained therein will be continuous, uninterrupted, timely, or error-free.

Therefore, the contracting party acknowledges and agrees that iCronPay is not responsible for any aspect of third-party materials or the information, content, or services contained in any third-party websites accessible or linked through iCronPay’s website or services.

21. Intellectual Property

iCronPay retains all industrial, intellectual property, copyright, or related proprietary rights for the iCronPay brand and all its components, including iCronPay’s software, images, sounds, and any and all information, including documentation, programs, and their updates or developments or derivatives, provided, disclosed, or transmitted to the contracting party related to the access, execution, and use of the services.

Any use of iCronPay services by the contracting party for purposes outside the authorization of this agreement, particularly the copying, either in whole or in part, will result in the contracting party assuming civil and/or criminal liability to iCronPay (if applicable), and the contracting party is obliged to compensate iCronPay for all losses incurred.

All intellectual property rights in the services or any portion thereof and any materials and documentation related thereto are owned by iCronPay. If the contracting party acquires any intellectual property in any part of the services or related materials or documentation, the contracting party shall assign or cause to be assigned such intellectual property rights, with full title guarantee (including by means of present and future assignment of intellectual property rights), to iCronPay. The contracting party shall execute all such documents and perform such acts as iCronPay may consider necessary to give effect to this clause.

Unless expressly stated in these terms, no part of the iCronPay cryptocurrency services and/or the iCronPay cryptocurrency website or any content may be copied, modified, adapted, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without iCronPay’s prior express consent. This also means that users shall not edit or create derivative works from such materials or content, or use materials or content from the iCronPay website or services in any way.

Information specifically provided by iCronPay for downloading from the iCronPay website relating to iCronPay services may be used, provided that:

No proprietary notice language in such documents is removed from any copy;

It is used for reference only and such information is not copied or posted on any networked computer or broadcast in any media;

No modifications are made to any such information;

No additional representation or warranty is made by or related to such documents.

In the event of any infringement of iCronPay’s copyrights or other intellectual property rights, the contracting party shall pay full compensation to iCronPay for all damages.

22. Confidentiality

Each party agrees to use the other party’s confidential information solely for exercising its rights and performing its obligations under these terms. Each party acknowledges that, except as provided in these terms, it shall not disclose the other party’s confidential information, including all proprietary technology, trade secrets, and all types of financial, business, technical, tactical, or strategic information.

Each party may disclose the other party’s confidential information to its employees, officers, consultants, agents, or representatives who need to know such confidential information to exercise the disclosing party’s rights or perform its obligations under these terms, provided that the disclosing party ensures that each such employee, officer, consultant, agent, or representative to whom it discloses confidential information is made aware of its confidential nature and complies with these terms in the same manner as the disclosing party.

Each party may disclose any confidential information required by law, any court, any governmental, regulatory, or supervisory authority, or any other local competent authority.

Each party shall indemnify the other party for any losses, damages, liabilities, costs (including legal costs), and expenses that the other party may incur or suffer as a result of breaching obligations under these terms regarding confidentiality.

23. Waiver

Any failure, delay, or omission by either party in exercising any right, power, or remedy provided by law or under these terms shall not operate as a waiver of that, or any other, right, power, or remedy, nor shall it preclude or restrict any future exercise of that, or any other, right, power, or remedy.

The single or partial exercise of any right, power, or remedy provided by law or under this agreement shall not hinder or prevent the subsequent exercise of that, or any other, right, power, or remedy.

24. Language

Unless otherwise specified, these terms and any information or notices shall be in English or Traditional Chinese.

In the event of any inconsistency, the English version of these terms or other documents shall prevail.

Any translation of these terms or other documents is for reference purposes only.

25. Governing Law

These terms shall be governed by and construed in accordance with the laws of Estonia, without regard to conflict of laws or choice of law provisions.

Any disputes arising out of or in connection with these terms, including disputes regarding the formation, binding effect, amendment, and termination of these terms, shall be settled by the ordinary courts of Estonia.

26. Modifications or Updates

iCronPay may update or change these terms by posting the revised terms on the iCronPay website.

The update or change shall become effective upon posting. If you continue to use the services after such change notice has been provided, your continued use will signify your acceptance of the revised terms and agreement to be bound by them.

27. Communication

Except in cases where a specific form of communication is required, any written communication between the parties shall be sent by one party to the other via email to the address specified in the regulatory documents and on the iCronPay website, or through the communication method provided on iCronPay support.

iCronPay expressly authorizes the recording of messages and orders we may receive from users and/or their representatives and maintaining relevant support for the minimum necessary time for compliance purposes.

iCronPay shall not be liable for any damages caused by the use of email or any other communication system.

If you or your customers have any questions about this policy, your rights and obligations arising from these terms, or any other matters, please email compliance@icronpay.com.